Outsourced Back Office for Property Management Companies — Without Competing for Your Clients

Growing a property management company usually means growing the back office along with it. Every new door adds rent to post, bills to pay, bank accounts to reconcile, and owner statements to send. At some point the choice becomes hiring another bookkeeper or accountant, or finding a partner who can carry that work.

The hesitation with outsourcing is understandable. If another property management company handles your books, will it eventually go after your owners? That concern is exactly why Integrity Property Management built its back-office service the way it did.

Your property management company. Our back office.

Integrity provides back office support for other property management companies. We never compete for your management relationships. You keep your owners, your properties, and your management fees. We work behind the scenes as an extension of your company.

Your clients keep working with you. Integrity handles the accounting and administrative work so your team can focus on owners, tenants, and growth.

Two ways to work together

Full Back-Office is 3.5% of monthly rent collected. It includes:

• Accounting and bookkeeping

• Owner statements

• Bill pay and accounts payable

• Rent collection and accounts receivable

• Maintenance coordination

• Leasing administration

Accounting Only is 1.5% of monthly rent collected. It includes:

• Monthly bookkeeping

• Bank reconciliations

• Owner financial reporting

• Transaction processing

• Maintenance request forwarding

• Vendor invoice processing

Rent collection and bill pay are part of Full Back-Office, not Accounting Only. If your books have fallen behind, cleanup and catch-up work is $45/hour.

Your funds stay under your control

Outsourcing the back office does not have to mean turning over control of money. Depending on your banking and accounting setup, rental income and other funds can be deposited directly into accounts you control while Integrity handles the back-office work.

CPA professionals and software you already know

Integrity's team includes CPA professionals in addition to day-to-day bookkeeping and back-office support. That matters for reconciliations, accounting corrections, historical cleanup, and the more complex questions that come up as a portfolio grows.

Integrity recommends AppFolio for property management and accounting. If your company uses other software, say so on the form and we will talk through your current setup.

When outsourcing makes sense

Companies usually reach out when one of these is true:

• The portfolio is growing faster than the accounting team

• Month-end close and owner statements keep slipping

• A key bookkeeper left and the work landed on the owner of the company

• Bank reconciliations or past months need cleanup

• Leadership wants to spend time winning and serving clients instead of posting transactions

Low risk to try

If you are not completely satisfied within the first 60 days, there is no obligation to continue.

Get started

Tell us about your portfolio, your software, and whether you are interested in Accounting Only, Full Back-Office, or are not sure yet. Start with the back-office form, call (845) 512-7368, or email christopher@integritypropertymgt.com.

Are you an individual owner or investor instead? See Back Office Tools for self-managing owners or bookkeeping and accounting, or use the owner inquiry form.